Archive for the ‘Tech’ Category
Sunday, March 18th, 2007
So you're thinking about designing a program, product, or... anything? Remember
three simple rules.
Users don't read stuff
Users aren't coordinated
Users can't remember anything
Joel makes good arguments for these and I think he hits them spot on. The above links are meant for computer programmers, but the same gist can be applied ...
Posted in Tech | No Comments »
Thursday, March 8th, 2007
Ok, so more news is coming to light about the WGA fiasco, and even applies to all Windows Updates. I won't retract my previous statement (about switching), but I'll provide the info below and let you make your own decision.
As a warning, this is long, and gets kinda technical, ...
Posted in Real World, Tech | 1 Comment »
Wednesday, March 7th, 2007
So you read my tirade about Vista's EULA, read on for one about XP.
One of Microsoft's 'critical updates' to Windows XP is WGA (Windows Genuine Advantage). Essentially what this tool does is check to see if your copy of XP is genuine or pirated. Well, it tries to ...
Posted in Real World, Tech | 2 Comments »
Sunday, February 25th, 2007
Joel Spolsky of Frog Creek Software makes some good points about customer service.
Almost every tech support problem has two solutions. The superficial and immediate solution is just to solve the customer’s problem. But when you think a little harder you can usually find a deeper solution: a way to ...
Posted in Real World, Tech | No Comments »
Wednesday, February 21st, 2007
If you’re not familiar with using an Apple computer, you might be a little hesitant to purchase one for general use, however nowadays that’s less and less of a barrier. If you like, you can setup Windows XP on the latest Mac machines and either run it as a ...
Posted in Tech | No Comments »